Terms of Use
Last updated: July 2026. These terms cover use of this website. Commercial terms of trade are agreed separately in individual quotations and contracts.
1. About this website
This website presents SO–EN JAPAN’s brand, collections and services for informational purposes. It is not an e-commerce store; no order is formed through this website alone.
2. Product information
Products shown are hand-made from natural materials. Tone, shading, pattern and dimensions vary individually, and screen colors may differ from actual products. Specifications, availability and prices are confirmed in individual quotations.
3. Placeholder content
Where content is marked as a placeholder, sample listing or “coming soon,” it indicates planned content that is being prepared, and does not represent confirmed products, artisans or transactions.
4. Intellectual property
Text, images and design on this site belong to SO–EN JAPAN or their respective owners. Retail partners may use materials we provide for resale purposes according to the guidance supplied with them; other reproduction requires permission.
5. Commercial terms
All commercial conditions — prices, minimums, lead times, shipping, duties, payment and returns — are those stated in the individual quotation or contract for each transaction, which prevail over general statements on this website.
6. Liability
We take care to keep information on this site accurate, but do not warrant its completeness. To the extent permitted by law, we are not liable for damages arising from use of this website itself.
7. Contact
Questions about these terms: hello@soen-japan.com.